From the Inside Out: How Employee Experience Drives Exceptional Customer Experiences

Recently, I’ve been reflecting on Think Up’s last 20 years and how we have grown and evolved as an organization. I am filled with gratitude for the opportunities Think Up has had to work with some of the world’s leading brands – brands that are known for their ability to capture the hearts and minds […]

Exploring Unconscious Bias in Change Management

Our projects almost always involve change management. We generally understand why people resist change and how we can help them work through it. Recently, we’ve had some discussion about unconscious bias, something not always addressed in change management teachings. Unconscious bias is a term used to describe a mindset or a common way of thinking […]

PM Playlist: Songs to Help You Manage Any Project

We’re here with an emotional salve in the form of music to carry you through each phase of your project journey.

Tips For Video Learning

When done right, video can be an incredibly effective learning tool. At Think Up, we produce video learning that is effective, engaging, and results oriented.

Boost Virtual Engagement with Whiteboard Apps

Virtual learning is here to stay as more and more organizations embrace remote work as a part of their model. One tool to consider adding to your learning toolbox is a whiteboard app.

Virtual Events Q&A With Emelyn Shabel

From intimate leadership retreats to multi-day conferences for thousands of attendees, and from massive in-person celebrations to engaging virtual experiences, Emelyn has the knowledge and vision to design and execute next-level events.

Change Your Approach to Resolutions with Change Management

For many, a new year signals new habits—an opportunity to refocus on personal goals with the intent to create a lasting impact.

Takeaways From ATD 2021 International Conference

Senior consultants Annie Yukish and Emelyn Shabel recently attended the ATD 2021 International Conference in Salt Lake City, Utah to uncover and learning trends, insights, and innovations to consider for future client solutions.

Feedback Culture Series: Receiving Feedback

While we all know giving feedback to someone else can be a challenge, many of us could also use some guidance on how to receive it, too. We’ve boiled it down to three key things.

The Unique Benefits of Facilitator-Led Training & eLearning

An important decision in designing training is choosing the best way to deliver it: a facilitated session, job shadowing and observation, an eLearning course, learning in the flow of work, a self-study, a peer forum—the possibilities are almost endless.