Feedback Culture Series: The Magic of Reinforcing Feedback

Giving feedback to your team members doesn’t have to be scary. In this kick-off to a new series around feedback culture, we talk about how giving reinforcing feedback is vital for successful teams.

Reopening? Put the Customer Experience First

So what does focusing on the customer experience during a pandemic look like? It means returning to what we know works—back to the basics.

Vulnerability Spurs Innovation

Being vulnerable might be the key to tapping into the center of your creativity and uncovering new ideas. Embracing vulnerability enables you to dig deep and uncover truly original thinking.

Strengthen Your Adaptability As a Leader

Adaptable leaders, those who can anticipate and even embrace change, are often better equipped to carry their organizations through internal and external change, such as a merger, a shifting marketplace—or our current situation, a pandemic.

The Top 5 Ways to Operationalize Change

Organizational changes are always difficult, but especially during a time when change seems so constant. As companies make necessary changes, it’s important to ensure that team members are equipped with the tools they need to make new initiatives and policies successful.

How Well Do You Promote Empathy As a Leader?

While it’s impossible for leaders to empathize with every single employee, there are ways to foster empathy throughout an organization.

My Top 4 Takeaways From NGLCC’s XLR8 Program

Our Champion of Opportunities, Michael Allard, recently attended the NGLCC XLR8 Capacity Development Program and took a moment to share a few of his favorite takeaways for leaders.

Working Through Challenges: The Data Says You’re Not Alone

This study has us thinking about how we’ve been problem-solving and rapidly building customized solutions to meet unique needs brought about by these abnormal times. We thought we’d share a few interesting highlights from the SHRM research while giving you a glimpse of how we’re helping clients navigate a new way forward.

Motivating Behaviors (Why We Value Culture Part 2)

So, your company has a solid foundation of clearly defined values. How do you turn that into a strong culture?

How Full Is Your Resilience Bank?

Resilience is our ability to move forward despite adversity—and there are actions we can take every day to build our personal resilience.