Recently, I’ve been reflecting on Think Up’s last 20 years and how we have grown and evolved as an organization. I am filled with gratitude for the opportunities Think Up has had to work with some of the world’s leading brands – brands that are known for their ability to capture the hearts and minds […]
Our projects almost always involve change management. We generally understand why people resist change and how we can help them work through it. Recently, we’ve had some discussion about unconscious bias, something not always addressed in change management teachings. Unconscious bias is a term used to describe a mindset or a common way of thinking […]
An important decision in designing training is choosing the best way to deliver it: a facilitated session, job shadowing and observation, an eLearning course, learning in the flow of work, a self-study, a peer forum—the possibilities are almost endless.
Sometimes clients come to us with a solution already in mind: a training program, a job aid, an internal marketing effort. But we often find what they really need is something else: a new strategy, an evolved process, more focus on culture.